Term A) You purchase a tutoring package during: July 1st – December 31st
Term B) You purchase a tutoring package during: January 1st – June 30th
*Any unused hours may be carried over into the next term. Hours will be cancelled (with no refund) if not used during the next term.
Example: if you buy a 10-hour package in September (Term A) and only use 4 hours, then you can use the remaining 6 hours during Term B. However, if you do not use the hours during Term B, then you forfeit the service hours and you will not receive a refund.
A 48-hour (two-day) notice or lead-time is required for a tutoring session. If the request for a tutoring session is less than 48 hours from the desired time of the tutoring, the service may not be available and a surcharge of $30 per hour (on top of the normal tutoring fee) may apply.
Level 1, Level 2, Level 3, Executive